Customer Support
Context Help
If you get lost inside our web hosting Control Panel, the first step you should take is to press the Help button, which is present on each and every page. A pop-up menu will appear. It offers comprehensive info about all the operations that you can carry out on the given page. Each pop-up menu shows up on the very same page so that you can quickly get back to your work.
Video Tutorials
We have a rich variety of tutorial videos demonstrating how to work with our Control Panel. They're meant for those of you who want to see how things are getting done rather than just reading articles. In this way, everyone can quickly become familiar with our hosting Control Panel by merely watching our step-by-step tutorial videos.
F.A.Q.
If you can't find the solution you searching for, check out our extensive FAQ section, which contains questions asked by real persons and provides practical solutions. We regulary update our Frequently Asked Questions section with new questions & answers in order to cover all the innovations and new additions to our platform.
Ticketing System
If you still can't find the answer you need in the Frequently Asked Questions database either, you can contact our great team of client support engineers available 24x7x365 and eager to help you with any issue. Each trouble ticket you submit will be answered in less than one hour (the average ticket response time being about twenty mins), so you won't have to wait a long time to get an answer to your question.